I completed a quick risk assessment and elected to order the X10 in medium Red/Carbon, despite the risks associated without physically inspecting and dealing with a local bike shop. A word of caution, customer service is extremely disappointing, long delays in product shipping and arriving, and thus far, missing some key components – ie wheelset. Order placed April 2, received the bike and some other components May 14. The order arrived in a single box, and like every other video out there, the carboard box looked inconspicuous and crushed beyond the normal profile of a box, I was definitely concerned about the integrity of the components within. All components were wrapped thoroughly in a plastic foam roll, and protected the parts within very well, no apparent damage found.
#Trifox gravel frame professional
Considering the price paid, and the condition of the components, I’m ok with the packaging method that TRIFOX used, as I’ve paid for a bike and not necessarily the printed marketing on the exterior of the box, or the professional packaging methods typically incorporated at the customers expense.
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